Wooden Rollercoaster, PNE

Documentation 101: Creating a Compliant and Effective Training Manual

Presenter’s Name

Erik H. Beard

Instructor Bio Erik H. Beard is Managing Member and General Counsel of International Ride Training LLC.  He is an industry veteran of over 28 years both as an operator and an attorney.  For nearly ten years, Erik held various positions in ride operations management at Cedar Point, Worlds of Fun, and Universal’s Islands of Adventure.  Later, Erik began phase 2 of his career in the industry as an attorney, representing and advising the industry in a number of matters including compliance with the Americans With Disabilities Act.  Today, Erik’s work with IRT is singularly focused on ride and attraction safety and accessibility as one of the guiding forces behind the International Ride Operator Certification program and the creator of ADA FAQ: Disability Training for the Attractions Industry, the only accessibility compliance training aimed directly at front line staff.
Track Operations
Presentation synopsis Documentation 101:  Creating a Compliant and Effective Training Manual
Creating a Compliant and Effective Training Manual:  There are just a TON of myths surrounding the question “What makes a good training manual?”  This course looks at the question from both the compliance side (i.e. what is required per industry standards or regulations) and from an efficacy perspective (i.e. will my manual be a good training tool?).  We look at where to find the content for your manual, how to write it so it makes sense, how to test your manual, and address some of the more common misconceptions about the manual process.